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“Entering New Markets: My Learnings from Nestlé”

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“What Nestlé Taught Me About Entering New Markets” During my journey with Nestlé , I learned that entering a new market is not about launching fast —it’s about landing right . Even the strongest brands can underperform if the groundwork is weak. Here’s what truly matters: 1. Real Demand vs Internal Assumption  At Nestlé, we never relied only on brand strength. We studied consumption behavior, local taste preferences, and category maturity . - Example: A product doing well in metro cities may not have the same acceptance in Tier 2/3 markets. Insight: Demand is local, not national. 2. Price-Pack Architecture (PPA)  Success often depends on offering the right SKU at the right price point . - Smaller packs drive trials, while value packs drive volume. A mismatch here leads to slow rotation and retailer resistance. Insight: Pricing is strategy, not just a number. 3. Distribution Readiness (RTM Execution) Appointing a distributor is easy— building a working distr...

Personal Story --> "How I Handled a Failed Market Launch

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Personal Story :  " How I Handled a Failed Market Launch"  In my early years in FMCG, I believed one thing: “If the product is good, it will sell.”  -->    " I was wrong" We launched a new product with full confidence—distribution in place, visibility done, schemes rolled out. But within weeks…. --> Secondary sales were weak --> Retailers were not reordering  --> Stocks started aging It was a classic “primary push, secondary collapse” situation .  Instead of blaming the market, I went back to ground zero. Here’s what I learned: 1. Distribution ≠ Demand Just because stock is placed doesn’t mean it will move. Real success is off-take, not billing.  2. Retailer is the real truth point  I spent days in the market asking retailers one question:  “Why is this not selling?” The answers were brutal—but honest.  3. Wrong positioning kills faster than poor product The product wasn’t bad. But it wasn’t clearly solvi...

"Primary vs Secondary Sales – The Reality Most People Ignore"

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  "Primary vs Secondary Sales – The Reality Most People Ignore"  In FMCG, numbers can be misleading… especially when it comes to Primary vs Secondary Sales . Early in my career, I celebrated strong primary billing. Targets achieved, numbers looking great. But the market reality was very different:  > Stocks piling up at distributor > Slow movement at retail > Increasing outstanding That’s when I realized: >> Primary Sales = Company Billing >> Secondary Sales = Actual Market Movement   The Common Mistake: Focusing only on primary sales to chase monthly targets. This leads to: Artificial growth spikes Distributor cash flow stress Expiry & damage risks (especially in categories like Ice Cream / Pet Food) Next month sales crash What Actually Matters: 1. Secondary Sales Growth Indicates real consumer demand Drives sustainable business 2. Stock Norms at Distributor Ideal: 7–21 days inventory Higher stock = risk, lower stock = lost sales 3. Primary...

“FMCG Sales & Distribution Toolkit”

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“FMCG Sales & Distribution Toolkit”    FMCG Distribution Model (India) – Point-wise Overview Manufacturer (Company) Produces goods and drives brand strategy, pricing, and marketing. Carrying & Forwarding Agent (C&F) Handles bulk storage and dispatch to distributors. Ensures regional stock availability and logistics efficiency. Super Stockist (Optional Layer) Used in large geographies. Acts as a bridge between C&F and multiple distributors. Distributor / Stockist Core of the system. Invests working capital, maintains inventory, and supplies to retailers. Manages salesmen and local market relationships. Sales Team (Feet on Street) Distributor sales reps (DSRs) visit outlets. Take orders, ensure visibility, and drive secondary sales. Retailers Kirana stores, supermarkets, chemists, etc. Final selling point to consumers. Modern Trade / E-commerce (Parallel Channel) Includes large chains and online platforms. Often supplied directly or via specialized distributors. ...

“Distributor Selection: The Most Underrated Growth Lever”

Biggest Mistake in Distributor Appointment (That Costs You Lakhs) In my early years in FMCG, I thought appointing a distributor was simple: ✔ Good investment ✔ Ready godown ✔ Market connections Done… right?  Big mistake. I learned the hard way that a wrong distributor can: Kill your primary sales Block your market expansion Damage brand reputation Create long-term credit & recovery issues The Most Common Mistake: Appointing a distributor based only on financial strength Money ≠ Market Execution  What Actually Matters: 1. Market Reach & Route Depth Can he reach 80–90% outlets in his territory? 2. Working Capital Discipline Not just money, but rotation speed & payment culture 3. Salesman Quality (Feet on Street) A strong distributor without a strong team = zero growth 4. Infra Fit for Category Especially in categories like Ice Cream / Frozen / Pet Food - Cold chain / storage capability is non-negotiable 5. Intent & Hunger Is he building your brand… or just adding...

“What 15 Years in FMCG Taught Me About Distribution in India”

  Why Most FMCG Distribution Strategies Fail in India (And What Actually Works) By Anurag Rathore If you’ve spent even a few months in the FMCG market, you already know this: On paper, everything looks perfect. On ground, everything breaks. I’ve seen companies invest heavily in distribution expansion—appointing distributors, pushing primary sales, hiring teams—only to struggle with secondary movement within months. After working across multiple regions in India, one thing is very clear: Distribution doesn’t fail because of lack of effort. It fails because of wrong assumptions. Let’s talk about what actually goes wrong—and what works in the real market. 1. Appointing Distributors Without Market Fit One of the biggest mistakes I’ve seen repeatedly is this: Query :  “We need a distributor in this town—let’s appoint one quickly.” But the real question is:  Is the distributor aligned with your category and ambition? In many cases: The distributor is already overloaded Your cat...